Find the Verizon Return Policy really confusing? Warnings Returning your Verizon Wireless cell phone does not cancel your service contract. To do so, just follow the following steps:. You will also be responsible for all applicable usage fees, prorated access charges, taxes, surcharges or other charges that accrued to your account through the termination date. Returns of NonContract Devices and Accessories are at the discretion of Cellular Sales based on purchase date, condition, and other applicable factors, and Cellular Sales reserves the right to reject any return of a Non-Contract Device or Accessory.
This return and exchange policy does not apply to customers who have to help protect sensitive information, such as mobile banking information. online or by phone, please follow the return instructions in your package. Pack the merchandise (including phone, charger, battery, instructions, etc.) purchased your equipment from another retailer, the retailer's return policy applies.
FAQs at Wireless Zone Verizon Authorized Retailer
Information about the Verizon Wireless policies for returns, refunds and exchanges. In other words, my phone depreciated 97% in 3 months. Oh, then the.
He shipped it back to me and the pkg. Opened software purchased separately may be exchanged only for the exact same item at a Verizon Wireless Communications Store and may not be returned for refund.
No refunds will be granted or returns accepted after 14 days, if the card has been used, if the coating on the card has been scratched off, or if your account has been initialized.
Verizon Wireless Return Exchange Procedures
You will also be responsible for all applicable usage fees, prorated access charges, taxes, surcharges or other charges that accrued to your account through the termination date.
The representative makes a note on your account that you are returning the phone.
Video: Verizon return policy on cell phones Verizon return device
The Verizon Return Policy states that you can return or exchange your wireless devices and accessories within 14 days from the purchase for a full refund.
Now according to the Verizon Return Policy, it is really easy to return your item s in-store.
Verizon return policy on cell phones
Exchange New Merchandise You are permitted to make one exchange.
Accessed 26 November For exchanges for the same merchandise make and model, only the item to be exchanged needs to be returned. Thank you.
No refunds will be granted or returns accepted after 14 days, if the card has been used, if the coating on the card has been scratched off, or if your account has been initialized. This will take up to 3 weeks.
FAQs at Wireless Zone, an Authorized Retailer of Verizon Wireless products and services.
Verizon Return Policy Know how to Return a product to Verizon here
Q. What is the Wireless Zone return policy? A. Wireless Zone. Verizon includes a prepaid shipping label with all of its phones so customers date that you bought the phone to be in compliance with their return policy. 1. Returning your Verizon Wireless cell phone does not cancel your service contract.
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The Verizon Wireless Return Policy allows you to return the product(s) within 14 get in touch with the Customer Care that is the phone number on your receipt.
When you accept, you're representing that you are at least 18 years old and are legally able to accept an agreement.
If you received your merchandise through a "Buy One, Get One Free" or similar offer, both items must be returned in order to receive a refund. Return the merchandise to any Verizon Wireless Communications Store.
If you think this was helpful, you can share it around with your friends, family, etc. For questions about or assistance with the terms outlined above, please contact the Cellular Sales Customer Support Team at
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You may terminate service for any reason within 14 days of activation.
If you're accepting for an organization, you're representing that you are authorized to bind that organization, and where the context requires, "you" means the organization. The only exception being here is if the law says otherwise.
How to Ship Your Verizon Phone Back
Shipping charges may apply to exchange merchandise sent to you by Verizon Wireless. Tape the shipping label to the outside of the shipping carton. According to the Verizon Return Policy, you can mainly return the product s in two ways.